Shipping & Returns
Shipping Policy
-
After an order is placed, please allow 2-3 business days to be shipped.
-
All orders will be shipped via USPS.
-
We offer complimentary shipping on ALL US orders.
-
International shipping is a flat rate of $15 regardless of Country.
-
Most orders will be shipped via USPS Priority or First Class for items weighing less than 15oz.
-
You will receive tracking information via email once your order has shipped.
-
Although we will always try our best to ship your order within 2-3 business days, please allow additional 5-7 business days during high-volume periods.
Return & Exchange Policy
-
If for some reason, you feel like you may have gotten a defective product, please contact our customer care team immediately, as we will be in communication with you to accommodate the issues as smoothly as possible.
-
Items must be in new condition.
-
Please contact us within 7 days of delivery with your order number to initiate the return/exchange process.
-
All returns must be pre-authorized by our customer service representative.
-
Returns are free within the U.S. You will receive a prepaid shipping label from a customer service representative.
-
We do not cover the cost of international returns.
-
Please include your original invoice with return shipping.